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Cisco WebEx Cloud Connected Audio

Cisco WebEx Cloud Connected Audio

What’s so special about CiscoWebEx Cloud Connected Audio?

Best of Both Come Together in the CloudCisco WebEx Cloud Connected Audio powered by InterCall is a conferencing solution for WebEx that connects customers to a Cisco collaboration cloud datacenter via InterCall’s dedicated peering connections.

Whether you are a current WebEx customer, or in the process of moving to one or more WebEx conferencing applications to deliver the type of dynamic, multimedia meeting experience that your users expect, adding Cisco® WebEx Cloud Connected Audio is an investment built for the future. With Cisco WebEx Cloud Connected Audio, you can:

  • Deliver a seamlessly integrated audio, web and video conferencing experience
  • Take advantage of a full range of calling options: call-in, call-back, integrated VoIP, and hybrid audio (phone and VoIP connections in same meeting)
  • Leverage InterCall’s audio conferencing expertise and deep proficiency in supporting the WebEx platform

How Cloud Connected Audio Works

Cloud Connected Audio uses SIP signaling between InterCall’s IP network and WebEx’s audio bridge that are front-ended by a Session Border Controller (SBC) and interconnected by dedicated IP connections between InterCall’s and Cisco’s data centers. InterCall carries the on-net and off-net audio traffic from your location and sends it to the Cisco Collaboration Cloud.

Connectivity Options

Connectivity can be delivered in a variety of methods including through a cross-connects or through direct IP connectivity via West IP Communications’ Maxxis network. Maxxis, a flexible and highly capable WAN, serves your team, no matter their location. Maxxis MPLS offers flexible service delivery from multiple Tier 1 carriers to ensure wide geographic coverage, a complete choice of network interfaces to suit your business needs, and a level of resiliency that is not found in single–carrier networks. Maxxis provides a fully managed router, QoS optimized for voice traffic, along with comprehensive bandwidth monitoring and access to the West IP Communications support teams.

Benefits for Your Organization

  • Confidently Predict and Budget Audio Conferencing Costs
    Use fixed-cost licensing you can predict and budget your monthly audio conferencing costs
  • Reduce Administration and Management Overhead
    Eliminate the ongoing administration overhead associated with traditional on premise audio conferencing
  • Fast Access to the Latest Technology
    Take advantage of future enhancements and upgrades without any additional deployments
  • Single Vendor for Service Delivery
    Use InterCall for implementation and ongoing service delivery

Cisco WebEx Cloud Connected Audio (CCA) is a cost-effective audio conferencing solution for Cisco WebEx meetings. It extends the functionality of Cisco Unified Communications Manager and incorporates on-premises equipment to connect your organization to a Cisco WebEx Cloud data center via dedicated peering connections. It is designed for enterprise customers using a minimum of 1.5 million audio conferencing minutes per month.

Features and Capabilities

With Cisco WebEx Cloud Connected Audio, call routing is performed on premises, call signaling and audio traffic occurs over redundant IP connections, and call mixing is done in the cloud.

Natively integrated to the Cisco WebEx meeting experience, this audio solution delivers an integrated attendee list, active speaker, video and audio switching, and hybrid audio support, in addition to all the dynamic tools of the market-leading conferencing solution.

  • Audio Cost Reduction: Reduces audio conferencing costs by eliminating public switched telephone network (PSTN) transport and termination charges for Internet calling
  • Feature Parity with WebEx: Fully integrated into WebEx conferencing
  • Investment Protection/Extension: Extends the investment benefits of Cisco Unified Communications Manager from IP telephony to conferencing
  • Ports-Based Pricing: Makes monthly audio costs predictable and easy to budget
  • Cloud-Based Solution: Removes the need to administer and maintain a complicated on-premises audio solution and makes all future enhancements and upgrades available without additional deployments

Specifications at a Glance

Media and Signaling

  • Supports audio compression codec G.711, SIP (Session Initiation Protocol) signaling, and RFC2833 for dual-tone multifrequency (DTMF).
  • Any non G.711 traffic will need to be transcoded at the customer premises.

Peering Connections

  • Circuit hand-offs must be optical Ethernet-based. Minimum Ethernet hand-off interface is Gigabit Ethernet; Link Aggregation Control Protocol (LACP) may be used to bundle multiple circuits.
  • Customer connects with Cisco WebEx at two or more WebEx locations. Connections can be configured in active/active mode.

Conferencing Telephone Numbers

  • Conference numbers belong to the customer. The customer will provide at least one toll and one toll-free number.
  • WebEx does not provide the WebEx PSTN numbers with Cisco WebEx CCA. The customer will also need to provide the international call-in numbers if applicable.
  • The customer must pass one Direct Inward Dialing (DID) Digital Number Identification Service (DNIS) to WebEx via the Cisco Unified Border Element for all conferencing numbers.

Hardware and Software Licenses

  • Supports both Cisco Integrated Services Routers (ISRs) and Aggregated Services Routers (ASRs). Hardware will depend upon Cisco WebEx CCA port requirements.
  • Supports redundant or active/active Cisco Unified Border Element licenses

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