There was an article that I recently saw on Twitter called TROUBLESHOOTING ‘A CONFERENCE CALL IN REAL LIFE’. It reminded me that…yes, a lot of us try and make conference calls go as smoothly as possible but sometimes we can mess up.
Not knowing who the speaker is.
This is why you let someone else lead who DOES know who is speaking. It would be very dumb to go into a call and start talking but have no idea who you are talking to.
Not knowing when the MUTE or OFF button……or ON button is.
This happens a lot. Saying something when you THINK the call button is off when it is actually on and everything you say will be heard and you pray that you don’t make yourself look bad. Saying something that you want to say in the call and then realizing the call was turned off for the 2 minutes that you were talking, therefore making the people on the other side of the call think you are doing something else…..not professional….and very awkward. The mute button is pretty much the same as the off button. You press it when you want to pause the call, not when you want the call to end, and you just want to take a break from the call.
Not having good equipment.
I bet many people have experienced this. When your wires are acting up and you say something and bits and only pieces of what you said were heard. You better hope those bits and pieces that were sent through the call were GOOD things…. Other things can occur but this is just a common one.
Not prepared for discussion.
Always plan out what you are going to say. If you are asked a question, try not to stutter. If you ask a question, make sure it is good. A question answered by silence is just….weird. Bullshitting an answer because you don’t actually know what to say makes you look bad and will leave you with a bad feeling.
Not paying attention
Like I said above, be prepared for conversation. If you are asked a question or asked to add your thoughts to a conversation and your ADHD/ADD comes in and you have no idea what was just said, I hope you’re good at improvising.
Those are just some quick scenarios that most people have encountered during a conference call. Have you encountered any of these?